Shipping and Returns

Shipping Policy

SANI-SIP™ currently ships to addresses within the United States, including APO/FPO military addresses. We do not ship to P.O. Boxes.

For international orders, please complete an order inquiry form to receive specific pricing and shipping fees. • Processing Time: Orders are processed within 2–3 business days, excluding weekends and holidays. • Delivery Time: Standard shipping typically takes 2–5 business days based on location and shipping carrier. • Carriers Used: USPS, UPS, and FedEx. Once your order has shipped and tracking has been provided, SANI-SIP™ is not responsible for any delays, losses, or damages that occur during transit. For any delivery issues, please contact the carrier directly.

Damaged Shipments: If your order arrives damaged, contact us within 48 hours of delivery. Be sure to include: • A description of the issue. • Clear photos of the damage. • Visible batch number on the product. Damage reports submitted after 48 hours may not be eligible for exchange.

Return & Exchange Policy All sales are final—SANI-SIP™ does not offer refunds. However, exchanges are permitted for items that are defective or damaged during shipment.

Eligible Exchanges Must Include: • Notification within 48 hours of delivery. • Photos showing damage and visible batch number. • Original order number and customer name If approved, we will send a replacement at no cost, including shipping.

Non-Eligible Exchanges: • Requests made after 48 hours. • Damage due to customer misuse, mishandling, or improper storage. • Incomplete or missing photo evidence. To start an exchange, email: Info@sanisipproducts.com